Help Center
Quick answers about getting pricing, sizing, pickup and returns.
- Getting pricing & orderingHow to get a quote by email.
- Choosing a box sizeInside dimensions, fit and cushioning.
- Pickup & shippingUpland pickup and how shipping works.
- Pack & Ship (paid service)We pack and ship items for you, for a charge.
- Returns & exchanges30 days on unopened stock. Damaged or wrong items are on us.
Popular questions
How do I get pricing?
Pricing is coming soon. Use “Email us for pricing” on any product and your product, SKU, size and quantity fill in automatically. We reply with pricing and availability. You can also call or email us with a list.
Are box sizes inside or outside measurements?
Box sizes on this site are listed as inside dimensions: length × width × height. We confirm exact specifications by email before you order.
Can I pick up my order?
Ask about pickup when you email us. Pickup is at our Upland counter, and no shipping address is needed. Call or email for hours. Want items packed and shipped for you? See Pack & Ship.
What is Pack & Ship?
A paid service at the Upland counter: you drop items off, we pack them, and we ship them with the carrier you choose. Pricing is by quote.
What is the return policy?
You can return new, unused stock items in their original unopened packs within 30 days of delivery or pickup. Custom, printed and special-order items cannot be returned unless they are defective or not what you ordered. See the Returns & Refunds page for the full policy.
Still need help?
Call (909) 285-4868 or email [email protected].